Members and invitations

Section Purpose:

This documentation describes how to manage hospital members and how to invite new users to the system.

Members

The Members tab presents a list of users assigned to the hospital. For each member, a details panel is available from which you can:

• Edit a member’s attributes (profile data).
• Deactivate the account - revokes access without deleting the account.
• Reset the password - forces a new password to be set.
• Remove a member from the hospital.

Invitations

The Invitations tab is used to onboard new users. To send an invitation, fill in:

• E-mail Required - the address the invitation will be sent to.
• First name Required
• Last name Required

Confirm with the Send invitation button. An invitation can later be resent or deleted. The user joins the hospital after accepting the invitation.

Tip

A new member’s permissions result from the permission groups assigned to them. Joining the hospital alone does not yet grant any operational permissions.

Related Topics

• Permission groups - granting permissions to members.
• Pharmacists - a pharmacist sees prescriptions from all hospitals.
• Departments - assigning members to departments.

Frequently Asked Questions

How does deactivating an account differ from removing a member?

Deactivation revokes a user’s access but preserves their account and associations. Removing a member permanently detaches them from the hospital.

What should I do if an invitation did not arrive?

Use the resend invitation option in the Invitations tab. You can also delete the invitation and create it again with the correct e-mail address.